J.D. Power and Associates 2011 U.S. Vehicle Dependability StudySM (VDS) was recently released and they have found that things have improved since 2010. Challenges were found in new technologies, but most reductions in problems occurred in the traditional areas. The Toyota Tocoma and the Toyota Tundra topped the list when it came to long term dependability. Toyota impressed JD Power overall and grabbed seven segment awards – “more than any other automaker in 2011.”
The study followed owners of 2008 models for three years. “Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.”
JD Power has long been regarded as a focal point for the industry when it comes to consumer confidence when reporting industry benchmarks. The study is used by manufacturers to help shape new vehicle designs. Those who score high normally see an increase in sales in the years following the studies release. “It also helps consumers make more-informed choices for both new- and used-vehicle purchases.”
Do you read the JD Power report every year? Does it affect your decision making when it comes to a new truck purchase?
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