• Order Placement

    We encourage you to order our products online or by contacting our Customer Care department. 

    Payment Options

    Our payment options include Visa, MasterCard, Discover, American Express, PayPal, Money Orders, Bill Me Later, and RealTruck Gift Cards. If you are concerned about credit card safety please see Why ordering online is safe!  At this time RealTruck.com cannot accept personal checks.

    Product Warranty

    Every product on our site is backed by a manufacturer’s warranty. Although the specific terms of warranties vary from product to product, many of these products are warranted for the life of the vehicle. If you want specific warranty information on a particular product, please contact our Customer Service Department.  You may also view Product Videos online.

    Sales Tax

    A Sales Tax of 7% applies to orders shipped to a Jamestown, North Dakota address. A Sales Tax of 5% applies to orders shipped anywhere else in ND.

    Order Confirmation

    Order confirmations are sent to you via email automatically if you provide a valid email address when you check out online. If you are placing your order by phone, you will also receive an order confirmation if you provide the customer service agent with a valid email address. If you provide a valid email address you will also be emailed a tracking update when your item(s) ship.

    You can also track you order online. Simply go to the order tracking and enter your Order Number and Ship To Zip Code.