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Sales & Service Hours
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Sales & Service Hours

Customer Service

  • Mon - Fri: 8 a.m. - 6 p.m. ET
  • Sat - Sun: Closed

Sales

  • Mon - Sat: 8 a.m. - 11 p.m. ET
  • Sun: 9 a.m. - 5 p.m. ET

> Our Benefits

Our Benefits

Another benefit of working at RealTruck.com? The opportunity to join a supportive team of rock star co-workers!

In addition to offering competitive salaries and wages, RealTruck offers a long list of benefits designed to improve your work life as well as your personal life. From health insurance to paid time off, the basics are covered. We also focus on creating an environment that allows you to "learn more to earn more," giving you the opportunity to choose your own destiny while improving your earnings and position within our organization. Read more to find our why our organization likes to focus on the benefits of our culture!

Medical

  • Our medical insurance provider is Blue Cross Blue Shield of Michigan.
  • We offer 3 different plan levels Bronze, Silver, and Gold depending on what coverage you wish to elect.
  • There are options for single coverage, single plus one dependent (child or spouse), and a family plan for each plan level.

Flex Spending Account (FSA)

  • We offer Flex Spending Account (FSA) to all employees
  • Dependent Care FSA's are also available
  • Funds up to $500 will rollover into the next year

Dental Plan

  • Our dental insurance provider is Delta Dental.
  • We offer two plans to choose from Basic and Preferred. The only difference between the two options is orthodontia for children which is offered on the Preferred plan.
  • Same coverage for in-network and out-of-network
  • Preventative care is covered at 100%
  • Minor services are covered at 80%
  • Major services are covered at 60%

Vision Services

  • Our vision insurance provider is Superior Vision
  • Check-ups every 12 months
  • New contact lenses or lenses for glasses every 12 months
  • New frames every 24 months
Another benefit of working at RealTruck.com? The opportunity to join a supportive team of rock star co-workers!

Life Insurance

  • Accidental insurance
  • Payout of $15,000.00
  • RealTruck pays full premium - yup! Nothing out of your pocket!

401K Benefits

Paid Time Off (Salary and Hourly)

Time away from work to relax, refresh, regroup and spend time with family and friends is so good for the soul!  Our time off policy is generous and we want you to use it!

Here are the guidelines:


Full-time employees are eligible for Paid Time Off.  New employees begin accruing PTO on their hire dates, and can begin requesting use of PTO after completing 90 days of employment.

The amount of PTO depends on years of service.  It goes like this:

Completed Years of Service Weekly Accrual Rate Annual PTO Maximum
Less than five (5) years 1.54 hours 80 hours
Five (5) years but less than twelve (12) years 2.31 hours 120 hours
Twelve (12) years or more 3.08 hours 160 hours

You’ll move from one PTO level to the next based on your length of service. When you move to the higher level of PTO, your higher PTO weekly accrual rate will accrue for the rest of the calendar year.  At the start of the next calendar year, you’ll receive the full allotment of PTO hours at the new annual PTO maximum level, and will accrue those hours at the new weekly accrual rate.

Potlucks are a frequent occurrence around our offices. Just another perk of the job!

Delights Beyond Your Desk

  • No Dress Code - However, we do try to dissuade scuba gear for practical reasons.
  • Decorate your area however you want
  • Personal development time, varies by department
  • Performance reviews two times a year
  • Numerous fun events from departmental contests to company parties and picnics
  • Outside office team building is encouraged
  • Free coffee, tea & hot chocolate
  • Dress up days
  • Discounts on truck accessories
  • New employee referral bonus

RealTruck's Busy Season

Busy season starts in November and goes through December. In the spirit of our Core Values, everyone company wide is encouraged to help customer service in some manner for 8-16 hours from Black Friday through Cyber Monday (the Friday after Thanksgiving through Monday). This is our busiest time of year and a super fun time to work at RealTruck!